5

I trust the folks at advanced automotive. They keep their word and do great work. I've never had to take my cars back a second time for the same job. And they're professional and friendly to work with! I have already recommended them to my friends and family.

5

I've been here many times and have always been dealt with in an honest straight forward way and on a couple of occasions they've gone above and beyond to make sure I was satisfied.

5

I am always happy with my visit--service is fast, friendly, reliable, and reasonably-priced.

5

I chose this place for the five-star reviews, and the experience was so good that I'm leaving a five-star review. Stopped in the other week for an oil change and tire rotation, and asked the guys to take a look at an issue I'd had with the trunk latch not opening on my 2008 Scion tC intermittently. They work by appointment only, and had me in and out in 40 minutes, but asked me to come back for the latch issue the following week, because they'd had trouble replicating it (like I said, intermittent). Set up a time, came back, and they diagnosed it in 15 minutes, realized it was a common issue, called the manufacturer, determined it was a part that Scion would fix for free, got me a case number, called me back over, and told me that I should go across the street to the Toyota/Scion dealership to get it fixed rather than pay them lots of money. We're only in Ann Arbor for another year, but these guys will be my go-to shop as long as we're in the area. I chose this place for the five-star reviews, and the experience was so good that I'm leaving a five-star review. Stopped in the other week for an oil change and tire rotation, and asked the guys to take a look at an issue I'd had with the trunk latch not opening on my 2008 Scion tC intermittently. They work by appointment only, and had me in and out in 40 minutes, but asked me to come back for the latch issue the following week, because they'd had trouble replicating it (like I said, intermittent). Set up a time, came back, and they diagnosed it in 15 minutes, realized it was a common issue, called the manufacturer, determined it was a part that Scion would fix for free, got me a case number, called me back over, and told me that I should go across the street to the Toyota/Scion dealership to get it fixed rather than pay them lots of money. We're only in Ann Arbor for another year, but these guys will be my go-to shop as long as we're in the area.

4

I have lived in the Ann Arbor area for last 4.5 years and this is my go to repair shop. I have a Ford Ranger that has a number of different issues, but they have all been quickly and efficiently fixed by the guys at Advanced Auto. They are incredibly honest and truly will only make you pay for what you have to. The don't try to push you into something you don't want or need. The repair time is always quicker than expect, too. I've had electrical work, transmission work, brakes, struts, leaf springs, and wheel work done here. I recommend to anyone in the area.

5

I've been going to Advanced Automotive for about a year now, for everything from oil changes to warning lights to major repairs. The service is always quick and professional. The mechanics explain each service they recommend, and are consistently cheaper than other places I've patronized in Ann Arbor. This was the only place I've ever gone where an oil change didn't result in a laundry list of "emergency" problems that needed to be addressed immediately. When there has been a problem, they communicated what was necessary, what was going to need to be addressed in the near future, and eventual issues to be aware of. Almost as important to me, they stayed within the quoted budget, AND have a student discount. I feel very comfortable going to them with any questions or problems, and recommend them without reservation. I've been going to Advanced Automotive for about a year now, for everything from oil changes to warning lights to major repairs. The service is always quick and professional. The mechanics explain each service they recommend, and are consistently cheaper than other places I've patronized in Ann Arbor. This was the only place I've ever gone where an oil change didn't result in a laundry list of "emergency" problems that needed to be addressed immediately. When there has been a problem, they communicated what was necessary, what was going to need to be addressed in the near future, and eventual issues to be aware of. Almost as important to me, they stayed within the quoted budget, AND have a student discount. I feel very comfortable going to them with any questions or problems, and recommend them without reservation.

5

Finally!!! An auto repair shop that really listened to my complaint, gave me some options and fixed the problem at a fair price. My car was done when the owner said it would be, he didn't try to do a bunch of stuff I didn't think I needed and he called me about 10 days later to see how everything was going. What is so hard about that!!! Why cant they all do that???? I honestly thought about not writing this review. It is like telling everybody where your favorite fishing spot is. Finally!!! An auto repair shop that really listened to my complaint, gave me some options and fixed the problem at a fair price. My car was done when the owner said it would be, he didn't try to do a bunch of stuff I didn't think I needed and he called me about 10 days later to see how everything was going. What is so hard about that!!! Why cant they all do that???? I honestly thought about not writing this review. It is like telling everybody where your favorite fishing spot is.

5

This is my second visit to A2 and I am amazed at the service level, pricing, and the after emails I get listing services needed. I feel like I can trust this location to give me the services I need for a great price. Just wanted to thank the crew over there for making the place great to do business with. I will certainly continue bringing my vehicles there just because of that.

5

Went here off of recommendations as I had some minor issues with my vehicle that three other places could not figure out. They went above and beyond my expectations and found the initial problem as it turned out to be something small that the other mechanic shops didn't take the time to examine. I would recommend this place again and again.

5

I've always had a very good experience bringing my cars to Advanced Automotive. I receive great and friendly service at reasonable prices. And most important... I trust them. I always recommend them to friends and family.

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