Ann Arbor Auto Repair

Jason was great to work with. Upfront, honest, and no hard selling. I came in to get my brake fluid and power steering fluid flushed (then came in the next day to have my fuel filter replaced). They were able to accommodate me the same day of my call. This is the first time anyone besides myself has touched the truck for maintenance (now with 120,000 miles)...I know my truck pretty well, but the appeal of lying on the ground prone doing maintenance at the house has lost its appeal as of late so that is why I went in. Jason did the required maintenance at a cost in line with other places around Ann Arbor. After the maintenance, Jason told me my lower ball joints had some play (which I knew) and he did not give me a post-apocalyptic scenario that if I did not fix them right then my truck would catch fire on the road as soon as I left the shop. I heard Jason give a list of needed repairs to another customer, no hard selling, simply, these are issues with your vehicle and here is the priority I would work on them. After working with them for the past two days I have found my go-to mechanic in Ann Arbor. Thanks.

Christine said she appreciated being able to see the other side of her vehicle. She stated she felt very comfortable at this business.

This happened to be a repeat repair due to a defective part. Cameron diagnosed the problem, replaced the culprit, and had the can back on the road before we knew it.

I've had a clutch and a brake job done here. I normally do my own repairs, so I'm very picky on the work being done properly. We drive in from out of town to get the work done by a trusted shop. So far I've been happy with their work. Most recently I brought a car back with a brake issue after they had replaced the brakes 20k miles ago. They determined it was a premature part failure, and even though it wasn't under warranty any longer, they went to bat with the parts supplier and covered the repairs 100%. Completely stood behind their work. Kudos, we'll be back.

I normally do my own repairs, so I'm very picky about how things get done. I've gone to Advanced Auto for big jobs or jobs where I didn't have the time (clutch, brakes), and they do the job right. Most recently I came back for a recurring problem, and they found a part they replaced had failed prematurely. They went to bat with their parts supplier and covered the second repair fully, completely standing behind their previous work.

We knew the work would be top-notch since we have had work done here before but this vehicle has never run better - better than the first time the dealer had to replace the transmission at only 20,000 miles. Thank you!

Polite, professional, competent, honest and fair - what more could you want? Based on my son's experience with Advanced Automotive, I brought my car in for suspension work. They found a few things wrong and gave me their recommendations on highest priority to be fixed. They even suggested that one repair be done by the dealer since that was a known defect that likely could be replaced at no cost from the dealer. The work was done on the day promised and the car feels like new. I highly recommend them.

I always feel like I'm charged the right price and I've always been satisfied with the work they've done on my cars.

Tiffany said she was in and out quickly.

Jackie said they are great and she likes their attitudes.