5

Drew said he trusts this business to do a good job. He was in and out in a timely fashion. It is nice to have a facility he enjoys working with, that is also conveniently located.

4

Good customer service and friendly desk clerk. A little inconvenient to have to schedule an oil change.

5

Regina said this business was excellent, prompt, and they have really good employees. The staff member who serviced her vehicle was helpful. They explained what was done and what would be needed in the near future.

5

The staff at Advanced are pleasant to deal with and do good work. They warn you of potential problems but are not pushy.

5

My poor old truck was barely running when I came in, now it's running like a champ. All it's problems were fixed and a a reasonable price, thanks guys.

5

Arielle said they are trustworthy and they got her in quickly.

5

Dan said they are very good at what they do, and are good people.

5

Jason was great to work with. Upfront, honest, and no hard selling. I came in to get my brake fluid and power steering fluid flushed (then came in the next day to have my fuel filter replaced). They were able to accommodate me the same day of my call. This is the first time anyone besides myself has touched the truck for maintenance (now with 120,000 miles)...I know my truck pretty well, but the appeal of lying on the ground prone doing maintenance at the house has lost its appeal as of late so that is why I went in. Jason did the required maintenance at a cost in line with other places around Ann Arbor. After the maintenance, Jason told me my lower ball joints had some play (which I knew) and he did not give me a post-apocalyptic scenario that if I did not fix them right then my truck would catch fire on the road as soon as I left the shop. I heard Jason give a list of needed repairs to another customer, no hard selling, simply, these are issues with your vehicle and here is the priority I would work on them. After working with them for the past two days I have found my go-to mechanic in Ann Arbor. Thanks.

5

Christine said she appreciated being able to see the other side of her vehicle. She stated she felt very comfortable at this business.

5

This happened to be a repeat repair due to a defective part. Cameron diagnosed the problem, replaced the culprit, and had the can back on the road before we knew it.

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